ACCOUNTS – TERMS OF SALE

All items are priced in USD and accordingly payment should be made in USD.

Payment: Our secure shopping cart service uses the PayPal payment gateway. At checkout, PayPal members can simply use their accounts and for non-members PayPal will accept all major credit cards or an echeque.

If you prefer to contact us directly by phone (705-932-5545) or fax (705 932-4079) with your credit card information, we can process Visa or American Express credit cards.

Personal cheques and International Money Orders are also welcome; for first time customers, please allow 7-10 days for your cheque to clear.

Above all we want our customers to be satisfied with a purchase. If any purchase proves to be unsatisfactory, our items come with a full 14 day money back guarantee.

SHIPPING – MAIL RATES

We ship to most parts of the world; all items are carefully packaged, protected with bubble wrap in a box or padded mailer, and will always be mailed within 48 hours after confirmation of payment.

We offer flat rate shipping in Canada and to the U.S. and have now extended this service to most other countries, in an effort to simplify the process for international customers.

Shipping for Canadian and U.S. customers is at the Expedited Rate via Canada Post which includes a tracking number and $100 insurance coverage. Please note that these rates are always subject to change when postal rates are increased. We don't charge additional handling or packing material fees on any of our shipments.

Shipping Rates In Canada

Ontario & Quebec (approximately 1-4 business day delivery)

$9.00 USD Flat Rate Per Item Up to 5 lbs, Inclusive.
Extra shipping will apply for items that exceed 5lbs.
$2.00 USD will be added per extra item for combined shipping.

Shipping Rates To All Other Canadian Provinces (approximately 3-7 business days delivery)

$14.50 USD Flat Rate Per Item Up To 5 lbs, Inclusive.
Extra shipping will apply for items that exceed 5lbs.
$2.00 USD will be added per extra item for combined shipping.

Shipping Rates To The Continental U.S.A. (approximately 3-10 business days delivery)

$18.75 USD Per Item Up To 4 lbs Inclusive.
Extra shipping will apply for items which exceed 4lbs.
$3.50 USD will be added per extra item for combined shipping

All Other International Customers

International Customers can choose from two airmail options at checkout.

  1. Canada Post Xpress International Air Mail (approx. 4-7 business day delivery, with tracking number)
    $70 USD Per Item
    $10 will be added for each additional item for combined shipping
  2. Canada Post Tracked Small Packet Air Mail (approx. 14 business day delivery, with tracking number provided, with a weight limitation of 4.35 lbs or 1.97 kg)
    $48 USD Per Item
    $10.00 USD will be added per item for combined shipping

Please note that additional international surface delivery rates via Canada Post (5-8 weeks delivery) are available on request. If you have any questions or concerns about shipping feel free to contact us before placing an order.